Account and administration

Are my company and personal account the same?

 

They are two separate accounts, but they are linked together, so you only need to log in once to access both.

 

Can I close my account if and when I only want to use my company account?

 

Our system is designed to have your private account linked to your company account. We aren’t technically able to close a personal account without shutting down the company account.

 

Fortunately, the personal account is completely free.

 

Can the signatory see details from both accounts if I have both a company and a private account?

 

No, the signatory will only see info related to the sender account.

 

Can I manually create a contact book with regular signatories?

 

Creating a contact book requires either a Business Plus or Enterprise account. If you have one of the two accounts, SignIt will automatically store the contact information of the contacts you regularly send to.

 

How many copies of agreements and documents can I store in my online archive?

 

The size of your online archive depends on your choice of account, but in general:

 

Private / Express: 1 GB online archive

Business Plus: 10 GB

Enterprise: Unlimited

 

How do I cancel my subscription?

 

You can terminate your account by contacting us at help@signit.eu.