My digital ID doesn't seem to work. Can you help with that?

We do not assist with general questions or inquiries about digital IDs and instead refer to your national service provider’s support.

I already use SignIt with my NemID, but I would like to use MitID to log in; what do I do?

It only takes a few seconds to set up. You start by logging in to your SignIt account with your current NemID. From here, click and follow the wizard "Click here to add your MitID" found on the right side of the screen.

I accidentally created a brand new account when I meant to link my new digital ID to my existing account. Can I somehow merge my original and new accounts?

It is impossible on a technical level to merge two existing accounts, and we, therefore, advise you to contact us via help@signit.eu.